Kenzai Hagsätra

Negativ erfarenhet: Terrible customer support. --- I decided to supplement, specify and more fully argue my review, after the answer "support for this gym" I have a special personal number issued by the Swedish tax office. This is an official document. But since it is not in the usual format, I could not automatically register on the site and asked for help by email. Wanted to test their service first. The quality of showers, locker rooms, the condition of sports equipment. According to their website ad, they give 14 tests. Provided all documents with screenshots. Explained the situation several times. Their support responded once a day at 9 am. the next answer had to wait until the next morning. After that, the next day, various employees who did not read or did not want to read the previous correspondence answered. As a result, the question stretched for five days and the answers constantly went in a circle. Since I spent too much time, the question became fundamental for me. They were ready to register me for payment, but did not want to issue a test. But then they said that they were ready to give the test, but only this time. And then in the next message they wrote that some full address is needed. And so in a circle. I do not recommend this service without even trying it. I tried very hard) I initially liked that they did not have so many clients, I wanted to play sports without crowds. But now I understand why they have so few customers. Look at those few reviews, with a rating of 5 stars, which are most likely left by the employees of this gym. Compare them with other reviews of other sports clubs nearby. You will understand everything yourself.